Have a question?
Skim our FAQs before emailing us for faster answers!
Need to get in touch?
For faster service, please check out our common questions on the right or FAQs.
If your question has not been answered, feel free to:
Email us at alice@alicewonders.com. We will get back to you within 2 working days
Call/sms us at +6012-2259560.
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COMMON QUESTIONS |
I am new, how do I shop at your site?
1. Login or register HERE
2. Click on the product you want and "add to cart"
3. After completing your selection, click "check out"
4. Proceed to fill in your delivery and payment methods. Full options for delivery is HERE and payment is HERE.
What are the bag size measurements?
1. Click and zoom into the product
2. On the right side table, click on the tab marked "Size" to get detailed measurement
I haven't receive my bag(s) yet, has my order been shipped?
You should receive an email from orders@alicewonders.com detailing your order shipment. Please make sure our alice@alicewonders.com or orders@alicewonders.com is not blocked by your email spam filter.
Please refer here for expected delivery timeline.
If you have not received your order under the stipulated timeline, feel free to contact us at alice@alicewonders.com or call +6012-2259560 for assistance.
More questions? Please refer to our FAQs.
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To read our full list of FAQ, please click here
If you have further questions, feel free to contact us at alice@alicewonders.com or call +6012-2259560
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